CatResourceCenter.com recognizes and respects the privacy interest of individuals with regard to personal information provided to the Customer Interaction Center activities are consistent with Caterpillar's Data Privacy Principles.
We collect the personal information that you supply to the Customer Interaction Center, through the CatResourceCenter.com Contact Form. We may also collect personal information from other sources, both within and outside Caterpillar.
We collect first name, last name, address, city, state/province, Post Code, country, email and phone number that you provide to us on the CatResourceCenter.com Contact Form.
Personal information collected by us in connection with the CatResourceCenter.com Contact Form is used to fulfill your request for literature or contact.
Customer Interaction Center utilizes reasonable measures to protect personal information against loss, manipulation, falsification, unauthorized access, or unauthorized disclosure by any party inside or outside Caterpillar. For example, this information is kept in a database which requires authorization and a password to access, which is behind a security firewall.
We may disclose your personal information when it is necessary to answer your inquiry and to fulfill the purposes of the CatResourceCenter.com Contact Form. In any case, the disclosure of personal information is given only to those with a legitimate business reason to access the information. Notwithstanding the above disclosures, we will disclose personal information when required or permitted by law or according to relevant Corporate Policies.
Upon request, and after providing satisfactory proof of identity, individuals will be given access to the personal information they have provided through the submission of this form.
The Customer Interaction Center retains personal information provided to us only as long as needed to fulfill your request and for necessary follow-up and otherwise as provided by law or appropriate Caterpillar records retention guidelines.
You may contact Customer Interaction Center Coordinator using one of the following methods:
We reserve the right to amend this Contact Form Data Privacy Statement. If the Customer Interaction Center updates or changes this privacy statement, the changes will be made on this page. Your use of the Contact Form following the posting of changes to this Contact Form Data Privacy Statement will demonstrate your acceptance of those changes.
January 21, 2004